August 10, 2022
  • If your visual voicemail is not operating on your Apple iphone or Android, there are a range of straightforward troubleshooting ways you can test. 
  • Make sure your voicemail company is on the net by dialing it manually.
  • You ought to also make confident you’re not using Contact Forwarding and your cell phone has ample memory for visible voicemail to function effectively.  

When Apple launched visual voicemail in the Apple iphone, the feature was practically nothing shorter of a revelation, displaying a listing of your messages so you failed to have to hear to just about every and each individual 1. Most Android telephones provide it as nicely now, and it has become an crucial component of most people’s daily conversation. 

But like any tech, occasionally visible voicemail isn’t going to operate the way it must. If your visual voicemail is not doing the job, right here are seven techniques to troubleshoot it and get back up and running speedily. 

Make absolutely sure you have cellular coverage

If visible voicemail has only recently begun to misbehave, or it won’t appear to be to get the job done thoroughly in particular locations, make confident you have a sound, trustworthy cellular signal. Devoid of a wi-fi connection, visible voicemail will not perform correctly. Test the signal strength bars in the status bar at the prime of your cellular phone display screen, and if it truly is not doing the job appropriately, consider toggling Plane manner on and off to reset the cellular connection. To do that, swipe down from the best of the display screen to see the Command Middle or swift shortcuts on your cell phone, and faucet the Airplane mode button. Hold out a number of seconds, and tap it once more. 

Test dialing voicemail the aged fashioned way

Are you acquiring a problem with visible voicemail, or is the dilemma extra pervasive? To see if you will find an issue with your voicemail support, check out dialing your voicemail the previous fashioned way. Typically, you can do that by contacting your have cell phone variety from your telephone,  and then moving into your PIN to accessibility messages. If you can’t obtain your voicemail, you must speak to your support supplier. 

Make absolutely sure you have ample cost-free memory

No make any difference what kind of smartphone you individual, your visual voicemail can come across challenges — and in simple fact quit doing the job solely — if you are incredibly minimal on free of charge memory. If you’ve got operate your phone out of area completely, count on visible voicemail to prevent storing or participating in back again messages appropriately. 

T-Mobile, for instance, suggests obtaining no much less than 15% totally free memory on your cellphone for visible voicemail to work adequately. If in doubt, you can no cost up some place on your Iphone or very clear place on your Android machine.

Available memory in iPhone Settings

Verify to make certain you happen to be not dangerously small on memory.

Dave Johnson


Verify your phone forwarding options

If new messages are not discovering their way into your visual voicemail list, it really is feasible that you’ve set up phone forwarding and incoming calls are becoming redirected instead than heading to voicemail. If so, you may want to disable get in touch with forwarding so your mobile phone can gather your voicemails yet again. The actual procedure is dependent both of those on the sort of cellphone you have and your cellular provider — here’s how to edit your contact forwarding on Apple iphone, and this is how to regulate call forwarding on Android. 

Call forwarding settings on iPhone.

Make absolutely sure you are not inadvertently forwarding phone calls so they never go to voicemail.

Dave Johnson


Restart your cellular phone

It is really also feasible that your visual voicemail could possibly be glitching for the reason that of a short term computer software glitch, some thing effortlessly solved by basically rebooting your cell phone. If you have experimented with all the things else in this listing and your visible voicemail is even now not operating properly, restart your mobile phone. 

Listed here is how to restart any Iphone. If you have an Android, you can usually swipe down from the top rated of the monitor and faucet the Energy icon, or push and keep the Ability button on the facet of the phone right until you see the shutdown display. 

Update your app

While it truly is not most likely the purpose for your troubles, it truly is achievable that a bug or software package incompatibility is preserving your visible voicemail from performing thoroughly. On the Iphone, you need to make absolutely sure your Cellphone app is thoroughly up to date. If you have an Android cell phone, you will want to make guaranteed the Cell phone app is up to day, but you may also have a standalone visual voicemail app — be confident it can be up to date as very well.  

Reset your community settings

Very last but not minimum, if visible voicemail persists in not doing work, resetting your phone’s network options may well fix the issue. Sad to say, this will erase all your network settings, such as any saved Wi-Fi community passwords and paired Bluetooth units, so preserve it for past.

If you have an Iphone, listed here is how to reset your network options. The course of action to reset network settings on an Android are similar, though the details may well vary a bit dependent on which Android mobile phone and OS you have.